ATM processing, cash loading, and service for the ATM you own
YourATM Services handles ATM processing for businesses that already own their ATM in Virginia, North Carolina, and South Carolina. You keep your machine. When you switch, we come out and set it up on our processing, and we service it from then on. We can also upgrade it to Tap Pay, at no extra charge when we handle your processing. Call (704) 651-1279 to talk through your setup.
We can load the cash too, or you keep loading it. Your choice.
Talk to us about your ATM
Tell us your ATM's make and model and what you want us to handle. We'll call you back. Prefer to talk now? Call (704) 651-1279.
Need a machine? Ask about free placement.
What can YourATM handle for an ATM you own?
We start with processing. Add the rest as you need it:
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Processing. We connect your ATM and handle the processing for every withdrawal. When you switch, we come out and set it up. Most machines connect by Ethernet, and cellular is available.
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Service and repairs. We service the ATMs we handle. If something goes wrong, you call us. Repairs are covered at no charge when we handle your processing, cash loading, or both.
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Tap Pay upgrade. Tap Pay lets your ATM accept tap-to-pay (NFC) cards and phones. Most ATM models qualify. The upgrade comes at no extra charge when we handle your processing, even if you keep loading your own cash.
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Cash loading, if you want it. We can load the vault cash, the money inside the machine that customers withdraw, using our own money, so you don't tie up store cash or send staff to the bank. Or you keep loading it yourself.
Bought a business that came with an ATM?
You get the keys and an ATM nobody explained. Send us the machine's make and model. We'll go over taking on the processing, plus the cash loading if you want it, so the ATM keeps working for your customers. If the machine is outdated, we'll talk about replacing it.
Already have a processor? Here's how switching works
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Check your agreement. Look for the end date and any removal or switching terms first.
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Call or send the form. Call (704) 651-1279 or use the form below. Tell us your ATM's make and model.
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Talk it through. We go over your machine, what you want us to handle, and how the surcharge is shared, all on the call.
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We set it up. We come out and set your machine up on our processing.
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We keep it running. Processing and service stay with us, and cash loads too if we're loading. Repairs are covered at no charge when we handle your processing, cash loading, or both.
The surcharge is the fee a cardholder agrees to pay when they take cash out of the ATM. We don't publish the split. How it's shared depends on things like who loads the cash and what you want us to handle.
Keep your ATM, or switch to free placement?
Both put a working ATM in your business. The difference is who owns it.
You own it, we run it
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Who owns the machine: You do
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Setup: We come out and set it up on our processing
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Processing: We handle it
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Cash loading: Optional. We load it, or you keep loading it
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Service and repairs: We service it. Repairs are covered at no charge when we handle your processing, cash loading, or both.
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Tap Pay: Upgrade available, no extra charge when we handle your processing
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Surcharge: Shared. We go over it on the call.
Free placement
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Who owns the machine: YourATM does
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Setup: We survey your location, install the ATM, and load it
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Processing: We handle it
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Cash loading: We load it
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Service and repairs: We cover maintenance and repairs
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Tap Pay: Ask on the call
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Surcharge: Your business earns a share. We go over it on the call.
If your machine is outdated, free placement may make more sense. See free ATM placement.
Where does YourATM work?
We handle ATMs for businesses in Virginia, North Carolina, and South Carolina only: convenience stores, bars, smoke shops, trading card game shops, industrial and manufacturing plants, licensed dispensaries in Virginia, and other commercial locations. YourATM Services is a family-run Independent ATM Deployer, an independent company that places and runs ATMs. We're not a bank. Founder Tony Morales runs the company from Indian Trail, North Carolina.
YourATM Services · 1716 Garrett Road, Indian Trail, NC 28079 · (704) 651-1279 · tonym@YourATM.com
Questions owners ask about ATM processing and cash loading
Can you take over processing on an ATM I already own?
Yes. We handle processing for ATMs that businesses already own in Virginia, North Carolina, and South Carolina. You keep your machine. When you switch, we come out and set it up on our processing, and we service it from then on. Repairs are covered at no charge when we handle your processing, cash loading, or both. If you're with another provider now, check your agreement for the end date first. Then call (704) 651-1279 with your ATM's make and model.
Can you load the cash in my ATM?
Yes. We can load the vault cash, the money inside the machine that customers withdraw, using our own money, so you don't tie up store cash or send staff to the bank. If you'd rather keep loading it yourself, that works too, and we handle the processing. If we load, we work out load times with you so they fit how your business runs. Call (704) 651-1279 to talk through which setup fits your store.
I bought a store that came with an ATM. Can you run it?
Yes. Send us the machine's make and model, and we'll go over taking on the processing, plus the cash loading if you want it, so the ATM keeps working for your customers. If the machine is in good shape, you usually keep it. If it's outdated, we'll talk about replacing it, and free placement may be the better fit. Call (704) 651-1279, or use the form on this page.
Can you add Tap Pay to my ATM?
Yes. Tap Pay lets your ATM accept tap-to-pay (NFC) cards and phones. Most ATM models qualify. The upgrade comes at no extra charge when we handle your processing, even if you keep loading your own cash. Send us your ATM's make and model through the form, or call (704) 651-1279, and we'll confirm whether yours can be upgraded.
How is the surcharge shared on an ATM I own?
It depends on your setup, so we go over it on the call. The surcharge is the fee a cardholder agrees to pay when they take cash out of the ATM. How it's shared depends on things like who loads the cash and what you want us to handle. We don't publish the split, and we don't promise a number. We'll explain it plainly before anything changes. Call (704) 651-1279 to talk through your location.
Should I keep my ATM or switch to free placement?
If your machine is in good shape, you can usually keep it and let us handle the processing and service, plus cash loading if you want it. Repairs are covered at no charge when we handle your processing, cash loading, or both. If it's outdated, we'll talk about replacing it, and free placement may be the better fit. With free placement, YourATM owns the machine, loads the cash, and covers processing, maintenance, and repairs. Call (704) 651-1279 and we'll tell you plainly which fits.